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Getting Digital SLR Camera Service in Bangkok

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Getting Digital SLR Camera Service in Bangkok

Posted on 13 October 2010 by Mike Behnken

Digital SLR Service

Like a car, high end camera equipment needs to be maintained. My first need for camera maintenance was caused by extremely annoying dust spots. The camera has a built-in cleaning mechanism I have set to run at power on and power off as well as a dust off feature where you take a photo of a bright white light and the camera supposedly compensates for the dust spots and takes them out of the photos but they are no substitute for getting a professional cleaning job.

I was always hesitant to mess around with the interior components of my Nikon D700 but I did try a few times to blow out dust with a blower and even use a lens pen to try to clean the sensor and mirror but nothing worked. I thought about getting the camera cleaned at Calumet in San Francisco but they wanted to hold the camera for 2 days, had a ridiculous waiting list and charged $60 so I decided to wait until I got back to Bangkok.

Dust Spots which appear on Every Photo

Dust Spots which appear on Every Photo

Where to Get Camera Service in Bangkok

While camera shops are a dime a dozen in Bangkok places that I would feel comfortable bringing my expensive equipment for service are not.   I went to MBK and asked a few camera shops if they did sensor cleaning and non of them did.  I went to the official Nikon store and they referred me to Niks Thailand.  I had heard of a camera place called Niks Thailand that is one of the few if not the only official Nikon dealers in Bangkok.  After a couple google searches I found it was located on Silom Road.

SLR in hand, I hopped on my helmet-cam equipped bicycle and started peddling off to Silom which is in the vicinity of Nik’s Thailand. I didn’t really know where I was going so I ended up towards Saphan Taksin BTS station. I asked a couple people and finally made my way to a Nikon dealer which I thought was Nik’s but I was wrong.  It turned out I got the address wrong and ended up at Sunny Camera which is very close to State Tower.  The guy at the camera store gave me directions to the right place, Niks Thailand which was luckily only a few blocks away.

HOW TO GET THERE: If you’re reading this, the chances you’re going to be riding bicycle are probably slim here are the 2 easiest ways.  If you are far from a BTS or MRT station, hop in a taxi and ask him to take you to “Thanon Silom, Sofitel” or just “Silom Sofitel” as Niks Thailand is right next to it.  BTS is very easy as well.  You have to take BTS to the Sala Daeng station and from there it is around a 10 minute walk west or a 2 minute cab ride.

Niks(Thailand) Co.,Ltd. 166 Silom Road 12.

Niks(Thailand) Co.,Ltd. 166 Silom Road 12.

Sensor Cleaning & Lens Repair

First off, Niks Thailand is a very cool store.  They have numerous toys on display as well as a bunch of new and old Nikon equipment including some Über telephoto lenses.  In addition to the toys, there is a big screen displaying slideshows of Nikon photo contests in the lobby area which has a few comfortable seats.  The staff is very professional and proficient in English.  They charged 1000 baht (around $30USD) for the sensor cleaning which took 2 hours.  I simply went to a nice outdoor restaurant close by and had lunch while my sensor was being cleaned.  When I got the sensor back they gave me a little card which showed the locations of the dust on my sensor which was completely unnecessary but nice of them to go into detail about it.

I thought I was done w/ Niks Thailand until I had a terrible accident with my $1500+ 70-200mm F2.8 VR lens.  The lens fell from 4 feet up in a camera store onto the concrete floor and cracked (photo at top of post).  Even though the lens seemed to work fine I was worried bout dust and moisture entering through the crack.  I planned to tape the lens but I received advice from people commenting on my flickr page to take it in for repairs so I though why not.  When I took the lens in they told me it would cost 4500 baht to fix (around $150USD) which I thought was fair.  I thought they were going to send the lens in but they said it would take 5 hours!  I told them I would pick it up the next day as I didn’t feel like going to the other side of town during rush hour.

Broken Lens?  Maybe Not

I got the lens back and the crack was fixed 100% perfect (more on that in a bit.)  They explained to me that the manual focus was “stiff.”  It turns out I failed to notice that the manual focus was FUBAR or completely stuck.  I almost never use manual focus but would like to have the option.  I also came to realize that the part I cracked on the lens wasn’t even part of the lens.  It was so easy to fix because it was simply the tripod bracket that allows the camera body to shift from landscape to portrait when the lens is mounted to a tripod.

I should have known that immediately and I’m surprised the people in the store and nobody on my flickr page pointed that out to me.  I feel I wasted 4500 baht because the lens performs the same as it did with the crack there and has no danger of taking water or dust inside the lens.

Regardless of my personal follies, I highly recommend Niks Thailand as a camera repair and camera shop.  I asked the prices and they were not cheap like Pantip Plaza but I’m sure they offered better warranties if that concerns you.  If you’re in the Silom area take a stroll over to Niks Thailand and check it out as you can enjoy looking at some equipment, contest photos and have no pressure put on you to buy anything.

Telephoto Lenses & Camera Bodies on Display at Niks

Telephoto Lenses & Camera Bodies on Display at Niks

View Photo Galleries from Thailand & More

View Photo Galleries from Thailand & More

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Developing a Camera Kit – Part III:  The winners; My Current Camera Kit

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Developing a Camera Kit – Part III: The winners; My Current Camera Kit

Posted on 21 September 2010 by Mike Behnken

As I already mentioned in Part I & Part II of this camera kit series.  I have settled on the Nikon D700 and since purchasing it around 4 months ago I have not read a single review of any cameras or even inquired about Nikon’s newest models and the likely replacement for the D700.  I am 100% happy with my D700 and the camera gear I have kept for my kit which I travel with although I am often unhappy with my photography but that’s what learning and improving your skills is all about.

On a side note:  Even though I am happy with the D700 I am anxiously awaiting the replacement that Nikon has yet to announce.  Nikon just announced the D7000 which is a lower end model replacing the ever popular and great D90 and it looks fabulous.  The features and specs on the Nikon D7000 are any indication the future Nikon D800, D700x, D700s or whatever they decide to call it is going to be a must buy investment.

D700 with (optional) Battery Grip

D700 with (optional) Battery Grip

D700 Digital SLR

As mentioned before I have chose the D700 and love it.  Although for me, the D90 was a slightly “funner” camera the D700 is a better piece of serious equipment which requires a little bit more know-how to get the most out of it.  Since I have upgraded to the D700 I have found the learning curve has caused me to miss more shots than the D90 but the more I use the D700 the easier and more fun it gets to use as well.  Not to mention the quality of my photos is increasing dramatically in the process.

My Current Lenses

Nikon Nikkor 14-24mm f/2.8

When I first test shot this lens in the camera store on a D700 I knew immediately I wanted to buy it.  In addition to taking crystal clear photos this lens allows you to get very close to your subjects which lets you take photos from unique perspectives.  Especially while taking tourism photos, I would estimate 95% out there who are taking photos with point and shoots and SLRs would not be able to get.  I find the drawbacks to using this lens are minimal.  Even though the lens is heavy it balances perfectly with the D700 which has even allowed me to get some great shots holding the camera with 1 hand.

Nikon Nikkor 70-200mm f/2.8 VR

This enormous lens is a lens I love to hate.  While it’s one the best lenses and an absolute delight to use it is by far the worst lens to have when you’re not using it.  When I first started using this lens I would use it solely for far off objects while I used my super-wide for most other things.  I have slowly started using the 70-200mm f/2.8 VR for more of a wide variety of photos, especially controlling depth of field which gives the photos a very professional look.  The VR works flawlessly and has allowed me to get ultra sharp shots even while being sloppy and not holding the camera steady.

Nikon Nikkor 50mm f/1.4 D

In the first few months of owning this ultra compact lens I barely used it.  Leaving my camera bag behind numerous times and missing out on the opportunity to get some fabulous shots has caused me to appreciate this lens a lot more.  Now instead of leaving my entire camera bag at home or the hotel, I bring just the D700 & this lens.  I don’t have a point-and-shoot other than my cell phone camera but the D700 along with this lens allows me to get far superior shots in low light than any point and shoot although during the day the advantage is lessened, especially for shots of landscapes.

Nikon Nikkor 28-105mm f/3.5-4.5

A lens I essentially got for free this is my only “non-professional” lens in my camera bag.  The focal range is handy for numerous situations and it is light enough to be a “walking around” lens.  Even though this lens is perfect for walking around while touring new places during the day I tend to only use it for its ‘macro’ ability (close up photography).   I also use it for nighttime cityscapes in which I am stuck in a location and cannot get the right shot w/ my 12-24mm ultra wide or my 70-200mm telephoto.  While the shots look great when attached to a tripod, I prefer not to use this lens handheld at night as I would have to crank up the ISO which would yield noisy shots.

Nikon Nikkor 105mm f/2.8 VR Micro

At the moment I haven’t decided if I want to lug around this 1+ pound lens in my camera bag because macro photography is not my #1 passion.  That says nothing about the quality of this lens which is absolutely superb.  The photos are very sharp and the colors seem better than most other lenses.  I purchased the lens with the thought it would make my macro shots a lot better but the truth is the lens has really just shown me how very difficult macro photography is.  Taking photos of flowers is one thing but if you want to get a shot of a honey bee’s eyeball like I do, there is much more to it than simply pointing and shooting.

My Essential Accessories

Nikon MB-10 Battery Grip

I was hesitant to buy this as I had just spent a lot of money on the D700 body and Nikkor 14-24mm f/2.8 lens.  I was considering a knock-off battery grip but figured I may as well get the Nikon quality version and I’m glad I did.  It took me a while to finally use the battery grip but once I started, I almost never take it off.  In addition to the ability to use another battery, Nikon’s professional powerful battery, and a bunch of AA batteries, the battery grip allows you to get 8fps (frames per second) during continuous shooting with AA or Nikon’s pro battery.  Even though the aforementioned perks are nice, they are not the reason why I recommend a Nikon battery grip to anyone who owns a digital SLR.  The second shutter release and navigation button make shooting a lot more efficient and comfortable.  Switching from landscape (horizontal) to portrait (vertical) is seamless and allows you to frame portraits perfectly almost every time.

Nikon SB -600 Speedlight

I bought it used from Craigslist.org for $200 as opposed to buying the newer and more power SB-900.  While it has the same ability to be used remotely as the SB-900 it has less range and a slower recharge rate.  Like the expensive SB-900 the SB-600 can be used attached to the D700’s hot shoe as well as remotely on a stand.  Since I bought the SB-600 speedlight I have only used it a handful of times and look forward to learning more about flash photography in the future.

Nikon SB-900 Speedlight

Even though I have not been using flash very much as most of my subjects are landscapes and cityscapes, I wasn’t quite satisfied with the rate at which the SB-600 recharged its flash and I really want to get into portrait photography more so I decided to plunk down another few hundred bucks to get Nikon’s flagship flash.  At the time of this writing I haven’t really used the flash much but I will tell you if the instruction manual of 200+ pages is one indication, the flash is very complicated to the untrained photographer.  I have found the built in white bounce card to be very useful so far.  Using the SB-900 in combination with the 105mm Macro lens has produced very satisfying results and has made handheld macro photography a lot more fun but I’m still learning.

Lens Pen & Cleaning Kit

Anyone that owns an SLR knows the frustration of not having the right cleaning supplies to clean their equipment.  Camera equipment is very expensive and should be taken care of properly and I carry a standard lens cleaning kit with lens paper and cleaning solution, a bulb blower and a couple microfiber cloths.  I also have a lens pen which has a brush on one end, and a wet sponge-like cleaning pad on the other.  The lens pen is a must have for anyone with a digital SLR in my opinion.

Kata 123-Go-30 Camera Backpack/sling

The first camera bag I had was a compact, quick release shoulder sling which went over one shoulder.  While I liked the style the constant weight bearing on a single shoulder was causing pretty bad shoulder pain.  I found myself at Funan It Mall in Singapore where I saw a good selection of camera bags.  What attracted me to this bag was the versatility of being to switch from a right or left shoulder sling to a backpack as well as being able to fit all my gear.  The bag is built nice and is comfortable but it is lacking a couple things.  Although there is plenty of room for the aforementioned equipment, there is no way to attach a tripod or a compartment for even a small laptop computer.

Digipod BH-55Q Tripod

After spending thousands of dollars on lenses and camera equipment I really didn’t want to spend too much on a tripod.  I ended up going to Power Buy a retail electronic store chain in Thailand and buying a Fancier tripod which was on sale for 2000 baht.  The tripod was actually very good and although it worked okay it wasn’t designed for a heavy camera/lens combo.  On the first day of a Hong Kong trip, I ended up going tripod shopping.  Although I tested out many tripods ranging from Nikon to Manfrotto I settled on the Digipod based on the recommendation from the knowledgeable guy at the camera shop.  The things I like about the Digipod tripod is the twisting leg adjustments which allow you to quickly extend the entire leg with a single turn.  The coin tightening, sliding medal plate is also far superior at attaching to the camera body than the finger twisting quick release plates of other tripods.  This allows me to shoot portrait orientated long exposures without the weight of the camera/lens moving under its own weight ruining the shot.

One of the Few Mistake-Free Shots I've Taken

One of the Few Mistake-Free Shots I've Taken

General Photography Tips:  Learn from my Mistakes

Just because I’m not a “professional photographer” doesn’t mean you can’t learn some helpful tips from the numerous mistakes I have made.  If you are just starting out with a digital SLR you will initially make mistakes but if you keep these basic ideas in mind, you can minimize your mistakes and be taking cool travel photos soon.

Always Take the Shot

Your camera does no good if it is sitting in your camera bag or hanging around your neck.  Whether you are tired from a whole day of tourism and taking photos or simply aren’t 100% sure if the shot will be cool, there is no point to not taking the shot.   When I say “take the shot” what I really mean is “take a bunch of shots.”  Take a few shots of each subject from different angles and vantage points so you increase the likelihood of getting a pleasing photo.

If people are involved don’t be timid.  If it really bothers you, ask the subject if they are okay with being photographed.  Owning an SLR gives you the advantage of being able to take hundreds if not thousands of shots so don’t be afraid to use them.  Sure, there will be some that you will not use, in fact I would probably say 90% of your shots will end up in the recycle bin on your desktop but if you never take the shot, you will never know whether or not it was good and you will not learn from experience.

Keep Going

This tip goes along with the above “take the shot” tip.  When taking photos of landscapes and cityscapes there is no worse a feeling that getting home and realizing that you should have walked a little further down the street or hiked a little further up the hill to get the shot you want.  If you want to use your DSLR to its maximum potential and be completely satisfied with the photos you take go as far as you can go when trying to get a shot.  Whether this is leaning a little further over the edge of the cliff, climbing up a few more flights of stairs or simply walking around, trying to find a better vantage point, keep going while shooting photos until you hit the proverbial brick wall and you will be happy with your photo shoot.

Try not to Fall Victim to the ‘All or None Principle’

One reason for the popularity of point-and-shoots is because carrying around a camera bag is often a burden.  I can’t count the number of times I’ve complained to myself or friends about carrying around my camera bag while profusely sweating in the extreme heat and humidity of Southeast Asia.

There have been times I wish I had a point and shoot and there are times I wished I’ve had my digital SLR gear but I can honestly say EVERY time I was without a camera I felt like I was missing out.  Whether you leave your bulky digital SLR at home and pack your point-and-shoot it is always better to have your camera than none.  My thinking in the past was “all or none” meaning if I didn’t bring my whole camera bag I would bring nothing.  Just because you have a whole camera kit doesn’t mean you have to bring your entire set of lenses everywhere you go.  Taking a small prime lens such as a 50mm f/1.4 out will significantly lighten your load as well as force you to be more creative which will improve your skills as a photographer.

Always Reset Camera to Default Settings

About an hour before writing this I was served a painful reminder of this.  I had my D700 with the Nikkor 50mm f/1.4 d lens hanging out my Bangkok taxi’s window on the way to the airport to fly to Phuket and took a few shots of a large group of a few hundred Thai soldiers before they were to invade a fortified protester encampment.  What I didn’t realize is I had my ISO set on 200 which caused all the photos to be blurry and I had to delete them.  If I had did what I’m recommending I would have had some once in a lifetime shots.  Every time you change the settings on your camera most importantly ISO and exposure compensation make sure you reset them back to your desired default settings so you don’t miss an important, once in a lifetime shot.

Conclusion

I will reiterate.  If you’re not a professional photographer who gets paid for your work you likely don’t need a Nikon D700 or even any digital SLR.  Most casual photographers probably don’t want a digital SLR as point-and-shoots and even cell phone cameras get better every generation and are far more convenient.  Those of you who obsess about taking the very best photos and are constantly looking for that perfect shot can rest assured the Nikon D700 is one of the best digital SLRs in its price range.

View a Stream of my Most Popular & Interesting Photos (according to Flickr) on Flickriver

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Choosing a Digital Camera

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Choosing a Digital Camera

Posted on 24 October 2009 by Mike Behnken

Less than Impressed = Time for a Change

Towards the end of September, 2009 I took a trip to Vietnam from Bangkok where I live armed only with my Canon HG 10  high definition camcorder.  I had been using the built-in still camera for the past few months after I lost my last point-and-shoot camera’s charging cradle which rendered it useless.  It was actually very handy to have the still camera built in the camcorder because I love taking videos too.   I think I got some good pictures of the Petronas Towers when I went to Kuala Lumpur with the HG10′s still camera but it wasn’t until I got back from Vietnam when I decided I needed to get a new camera.

I saw some beautiful scenery in Vietnam and thought I got some amazing photos by looking at the camcorders 3 inch viewfinder but when I finally uploaded them on my computer I was less than impressed.  The pictures were always either washed out, too dark or too bright and even though I know if I knew the settings on the camcorder better I may have taken better pictures, but that wouldn’t fix the underling issues.

One of the problems with the camcorder’s built-in still camera (as with most point-and-shoots) is it takes a while for the camera to load and focus after each and every picture.  Not to mention that the automated settings are usually unreliable and the manual settings are usually complicated and slow if not difficult to access.  These two issues makes it difficult (with a point-and-shoot camera) to take enough shots of a subject to get one which is just what you are looking for and I thought  a digital SLR would be the solution.

My Photography & Camera Lineage

My Pictures with Multiple Cameras

My Pictures with Multiple Cameras

When I was a youngster my father was an amateur photographer who routinely had his photographs placed in exhibitions and won awards.  One photograph of his was even displayed in the California governor’s mansion for a period of time.  Naturally I wanted to take pictures and I remember using those square cameras with the plastic cartridges when I was little.

Fast forward to high school and I took photography class for a few quarters because it was fun and it let you leave campus and go anywhere to take pictures.  There I learned about ISO, aperture and shutter speed as well as the chemical process of developing film and making prints.  By the time I graduated high school in 1997 digital cameras were just coming out to the consumer market.

My first digital camera I purchased in college was a Fuji Finepix model which was mid-range at 2 megapixels at the time.  For the occasional snapshots and Ebay auction photos the Fuji digital camera lasted me all the way up to around 2005 when it finally died from being old.  It actually died just before I was supposed to leave on a trip to Costa Rica so I had to find a suitable replacement fast.  I didn’t do much research so I just found the smallest, newest and most popular point-and-shoot camera which happened to be one of the first 10+ megapixel digital cameras the Casio Exilim.

The Casio lasted me numerous trips from Asia to South America to New York and back to Thailand.  While I got some good pictures with the Casio Exilim, they were mostly when the lighting was perfect like in the bright sunlight.  Even when I used the manual settings the pictures with the less-than-perfect lighting turned out to be grainy at best and sometimes just plain bad.

I had purchased the Canon HG 10  high definition camcorder f for my website’s exercise videos and I had not used it for still pictures until I moved to a new apartment in Bangkok and lost the charging cradle which was a flaw of the Casio Exilim model I had, because without the cradle, the camera was useless.  Instead of immediately buying a replacement cradle I transitioned into using my camcorder’s still camera.  Finally as I described at the top of this post, I was disappointed with the quality of the pictures I got in relation to the scenery I tried to capture so I decided it was time for a digital SLR.

Help Along the Way

A professional photographer friend of mine who helped do the pictures for the redesign of my San Francisco Personal Trainers website FitSF.com recommended I get the Nikon D90 the week before I left to Thailand.  I was amazed at the pictures he took as they showed me how great photos can look when taken with an SLR.   Since he recommended the D90 it was always on the top of my list even though the price tag was pretty hefty.

I wanted to get the best camera for the money so I spent the most part of two or three days shopping around for the right digital SLR for me.  I did some research online then went to every camera shop in MBK to check out my options on 3 separate occasions.  I had narrowed down my camera to 4 models including the  Nikon D90 and  D5000, the Canon Rebel T1i and the Pentax K20D which was weatherproofed.  They were all mid-range Digital SLR cameras.

How did I know they were mid-range Digital SLR cameras?  I used this wonderful website called CameraLabs.com The website had great videos reviewing all major camera models explaining everything you needed to know.  CameraLabs has very comprehensive reviews and all the information you could want to help you.  The editor/narrator Gordon Lange explains everything in very understandable terms and give you the option to decide.

Making a Decision

I never have an easy time making a decision especially when it comes to buying something  Like I said before, CameraLabs.com gave all the helpful information but they didn’t make a decision for you.  There were four primary models I was considering and it really was between the Nikon D90 and the Canon because I’ve used a friend’s Canon SLR before and love my Canon camcorder.   I still had to find a place to buy it and bargain hunting is not as easy as it is in the USA.  Most high-end consumer electronics are just as expensive as retail products in the USA and mail order involves a lot of extra charges.

I made my decision that I wanted a digital SLR and I wanted it soon.  I wasn’t willing to order it or have a friend buy it in the states and bring it here to Thailand.  After tons of research and debating I was leaning towards getting the Nikon D90 which was my first choice but the Canon was still on my mind until I was finally influenced by the oddest of things.  I was watching Fashion TV which is this channel where they play 1/3 fashion shows, 1/3 fashion parties, and 1/3 fashion photo shoots 24/7 to house music when I noticed that every photographer was using a Nikon.  Not that Canon have inferior optics or just because the photographers on Fashion TV use Nikons means that the D90 will be a good camera for me, but it was a spur of the moment thing and I was going to the mall the next day and buying that camera!

Read about Buying & Using the Nikon D90

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